MiTek Guardian

A system of defense against downtime that helps keep equipment running, teams prepared, and production moving.

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Defend against downtime

The strongest operations don’t wait for problems to occur. Through preventative maintenance and technical training, MiTek® Guardian™ helps protect equipment, prepare people, and keep production moving.

Keep production moving so every shift delivers more value.

Reduce risk from multiple causes of downtime through maintenance and hands-on training.

Build the confidence to respond quickly and keep operations running smoothly.

Protect & Prepare

Protect Equipment. Prepare People.

New! Prepare | Training

Train a Team That’s Ready for anything

Equip your team with the knowledge, skills, and confidence they need to keep production moving. Hands-on instruction from MiTek experts helps operators and technicians work more safely, troubleshoot more effectively, and get more from their machinery.

  • Reduce the risk of errors
  • Improve consistency across your team
  • Strengthen troubleshooting capabilities
  • Prepare for day-to-day challenges
  • Build confidence on the production floor

LEARN IN THE RIGHT ENVIRONMENT

The MiTek Technical Center in Earth City, Missouri, was purpose-built to support an immersive, hands-on training experience.

Train on real equipment in an environment designed to minimize distractions and maximize learning. From lodging to meals, everything is coordinated so your team can focus on retaining knowledge.

Training That Expands With Your Operation

Build hands-on expertise across operation, maintenance, and advanced diagnostics for the MatchPoint® Blade™ II system. Courses combine classroom instruction with hands-on application to help reinforce learning and build confidence.


COMING SOON: Hornet II™, Ranger™, and Virtual Learning Experiences

General Operations

  • Product Overview
  • Safety Procedures
  • System Operation
  • Software Overview
  • Calibration: Adjust & Restore
  • Routine Maintenance

General Maintenance

For General Technicians

  • Safety Systems Lubrication:
  • Bearings & Motors
  • Tensioning: Belts & Chains
  • Replacements: Wear Items & Blades
  • System Diagnostics
  • Electrical Systems
  • Control Systems: VFDs & PLCs
  • Pneumatic Systems
  • Printer Systems

Advanced Diagnostics

For Advanced Technicians

  • Mechanical Troubleshooting
  • Pneumatic Troubleshooting
  • Electrical Troubleshooting
  • Software Troubleshooting

Training Plans

Flexible plans include 4-10 annual course credits to support operator and technician certifications.

10 course credits

5% discount off all parts year-round

Includes: in-person group, virtual group, in-person individual courses

8 course credits

2% discount off all parts year-round

Includes: in-person group, virtual group, in-person individual courses

6 course credits

2% discount off all parts year-round

Includes: in-person group, virtual group courses

4 course credits

2% discount off all parts year-round

Includes: in-person group, virtual group courses

Credits are for Operator and Technician Certifications

Frequently Asked Questions

Have questions about Guardian Training? Here are answers to some of the most common questions we hear from customers.

Training is priced per person. One course credit is used per trainee for each course attended.

There is no maximum per customer; however, each class is limited to 10 trainees.

Most classes are one or two days in length. Customers may have the opportunity to attend multiple classes during the same week, depending on the schedule. Training days are approximately eight hours long.

Yes. Lodging is included and coordinated by MiTek as part of the training experience. Accommodations are provided through the St. Charles Drury.

When virtual courses become available, they will be instructor-led and fully interactive.

Training credits are used to register for courses. One credit equals one trainee attending one course.

Yes. Credits can be used flexibly across available equipment and training courses.

Yes. Trainees will complete an exam at the conclusion of the course and receive certification with a passing score.

The former MatchPoint® Blade class is now a paid program through Guardian Training or a la carte pricing. However, all new saw sales include a Bronze Training contract.

Protect | Maintenance

Keep Your Equipment Running

Stay one step ahead of downtime with proactive maintenance and expert support. Guardian Maintenance helps protect your operation through scheduled service visits, multi-point inspections, and preventative maintenance designed to keep equipment running when production depends on it.

Expert Support Where it Matters Most

Guardian Maintenance gives you access to MiTek technicians trained across nearly 20 automated solutions. Through scheduled service visits, detailed inspections, and proactive maintenance, Guardian helps identify potential issues before they impact production.

Detailed checklists cover 20 to 200 aspects of your MiTek equipment, so you can rest assured that each element has been assessed, optimized, and safeguarded against disruption.

Each Visit Can Include:

  • Consulting with your team 
  • Mutli-point inspections
  • Minor repairs
  • Machinery upgrades
  • Spare parts inventory recommendations
  • Maintenance training and knowledge transfer

Maintenance Plans

Flexible plans include 32-80 annual onsite service hours to support equipment reliability and reduce the risk of downtime.

80 hours onsite
(up to five service calls)

15% discount off all parts year-round

Roll over up to 16 hours of service into a new agreement

64 hours onsite
(up to four service calls)

15% discount off all parts year-round

48 hours onsite
(up to three service calls)

10% discount off all parts year-round

32 hours onsite
(up to two service calls)

10% discount off all parts year-round

Frequently Asked Questions

Have questions about Guardian Maintenance? Here are answers to some of the most common questions we hear from customers.

No, each location requires a contract.

Customers must email MiTek Automation Support at machinerysupport@mii.com

Yes, when coordinating your visit, notify MiTek and will arrange the parts to be delivered at the time of the visit.

customer stories

“If you’re running an operation like this, with this much equipment and this much investment, you should have MiTek Guardian in place.”

Kelly Norris – Vice President, Manufacturing

“When you partner with MiTek Guardian, you’re not just getting one technician. You’re getting about 20 technicians that support your technician in the shop.”

Pablo Pacheco – Component Division Manager

I’d recommend MiTek Guardian right away. It’s a smart choice to have your equipment serviced. You run the risk of going down and being down a lengthy time if you don’t.

Premier Panel
Tim Oliver – Owner

Are You Ready to Stay One Step Ahead of Downtime?

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